The Link App
The Link App is Eclipse’s official app partner, providing further options for client self-service in our comprehensive portfolio.
Your clients can download the app completely free of charge, and once up and running updates and information can be sent via ‘push notifications’ at key points during cases or transactions, reducing the need for clients to keep chasing and easing their worries about progress.
- The Link App is secure: clients will only ever be able to see their own cases and the app has the option to require password re-entry as soon as they navigate away (perfect for those who don’t always lock their devices)
- The Link App is available on Apple (iOS) and Android, for both mobile and tablet devices, so clients can access it anywhere and at any time
- Should they need it, clients can request a call back, letting you know how urgent their query is. There is also the option for them to use the ‘contact us’ feature, where they can call or email you directly, via the app
- The Link App acts as a time-saving device for both you and your client, reducing costs to both parties