Personal Injury claims specialist, GT LAW Solicitors, has implemented Eclipse’s Proclaim Practice Management solution for 70 staff at its offices in Merseyside and Essex.
GT LAW specialises in injury claims of all kinds, including RTAs, accidents at work, occupational disease and criminal injuries. Rapid growth in the claims sector led to the recent opening of a new office in Knowsley, Merseyside, and necessitated an overhaul of the firm’s IT systems.
Proclaim Case Management is being rolled out to every member of GT LAW, and the firm is also implementing Proclaim Accounts to provide an integrated Practice Management Solution. Proclaim will provide a complete desktop tool with which to automate and manage case progression, and will also enable the practice to submit RTA claims via the MoJ’s new ‘Portal’ using A2A (Application-to-Application) technology.
In addition, GT LAW has selected Eclipse’s FileView tool which will allow clients and referrers to securely view, online, real-time case data and progression milestones.
Gordon Tucker, Director at GT LAW, comments on the firm’s selection of Proclaim:
“We have enjoyed pretty explosive growth in recent times, and the claims sector looks set to keep on expanding. To succeed in this market, firms have to provide an extremely efficient service, focused on transparency and with a lack of administrative ‘wastage’.”
“We needed a practice-wide software system that would enable us to process more cases in a shorter period of time, and that was future-proof in terms of legislative changes (the RTA claims process being a particularly salient example). Proclaim is the number 1 solution in the PI sector and the system will enable us to really streamline our business processes and provide the optimal service for our clients and business partners.”