The UK’s leading provider of Case Management Software, Eclipse Legal Systems, has unveiled a unique level of social media integration within its Proclaim system.
With the increasing pervasion of social media into legal professionals’ lives, access to Twitter, Facebook and LinkedIn is becoming a more pressing requirement. Up to now, access to the ‘Big 3’ social media sites has been through a standalone browser, creating the perception of social media as a disparate and loosely linked facet of a lawyer’s life.
Eclipse has developed its Proclaim Case Management solution to incorporate, completely within the fee-earner desktop, the ‘Big 3’ social media sites. Importantly, the sites are fully contained within the Proclaim system and do not rely on lawyers having to access a separate browser. This new social media integration ability is provided free of charge with all new Proclaim and Proclaim CRM implementations.
Eclipse’s Chief Software Architect, Steve Ough, comments:
“More and more of our clients are embracing social media and there is a real need for this to play a part in day-to-day relationship management. Hopping in and out of a browser is a distraction, and the ability to match Twitter, Facebook and LinkedIn profiles to a specific client is very attractive.
Proclaim now enables fee earners to enhance overall CRM by maintaining client files which contain relevant social media profiles and updates, greatly enhancing responsiveness and service flexibility.
And best of all – it’s free for new Proclaim implementations.”