Fentons Solicitors LLP, a Top 200 law firm and one of the UK’s leading claimant personal injury practices, has selected Eclipse’s Proclaim Practice Management software solution.
Providing a nationwide service from offices in Manchester and London, Fentons concentrates solely on services for accident victims (from ‘fast-track’ claims through to complex spinal and head injuries), and recovers tens of millions of pounds worth of compensation every year.
Rapid growth and a sustained increase in the level of claims received necessitated an in-depth analysis of the firm’s existing IT systems. Fentons made the decision to replace its incumbent practice management solution with Eclipse’s Proclaim system, for an initial rollout of 200 users.
As well as the core Proclaim Case Management system for Personal Injury, Fentons is implementing Proclaim Accounts to form a fully-integrated Practice Management solution. In addition, the practice has chosen Eclipse’s ‘FileView’ online case tracking tool to provide its clients with 24/7 access to live case progression data. Eclipse is also carrying out a conversion of data from the existing Fentons software system.
Martin Loftus, Partner in charge of IT development at Fentons, comments on his firm’s selection:
“To really push Fentons forward in the extremely competitive PI arena, we felt that our core case management processes needed to be as efficient as possible. Fentons focuses on client care and communication, and after analysis of the market’s leading vendors it was clear that Eclipse offered not only the best current solution, but that the firm’s future plans and ambitions were perfectly aligned with the Fentons ethos of growth and service excellence.”