Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, has announced an increase in take up of its SecureDocs document delivery and acceptance tool.
SecureDocs was the legal sector’s first seamlessly integrated secure delivery tool, developed by Eclipse as an optional feature within its Proclaim Case Management solution. Fully embedded within Proclaim, SecureDocs utilises an email messaging function to allow the intended recipient to securely view documents, via an online portal. Additionally, recipients can action documents using an innovative digital signature feature.
Since its inception, SecureDocs has greatly increased in popularity among Eclipse clients and is in use across a wide range of sectors, evidenced by the recent statistics revealing thousands of documents are sent and accepted each day. Eclipse attributes this rapid increase to its clients’ awareness in the importance of sending and receiving confidential information, particularly in light of recent hacking threats.
Furthermore, the tool is enabling a much quicker turnaround in terms of client capture. Documents which have previously taken weeks to be delivered, signed and returned are now taking just 20 minutes, resulting in speedier case progression and improved client service.
Many of Eclipse’s clients have implemented SecureDocs to enhance client service and drive efficiency throughout departments, heavily utilising the document delivery tool for requesting and transmitting confidential and personal client information.
Darren Gower, Marketing Director at Eclipse comments:
“SecureDocs not only enables our clients to operate 100% digitally, but also eliminates the risk of sending emails to the wrong recipient. For law firms, work is of a sensitive and personal nature so the extra reassurance that SecureDocs brings ensures total security – for our clients, and their clients.”