“It’s a very efficient way of keeping people informed without overloading them, and it does cut down on the number of ‘update’ calls and questions we receive. The overall sense of reassurance that it gives to clients is invaluable.”
Jeff Winn (Director), Winn Solicitors
Support your clients around the clock… without increasing staff numbers, or the hours you work.
Eclipse’s ‘FileView Interactive’ tool enables you to securely display Proclaim case information (as much or as little as you like) on your firm’s website. Be it case histories or just simple case milestone steps – the choice is yours.
FileView Interactive also allows your clients to update their own information, view documentation and run selected search queries.
Data published via FileView is live – your clients have the ability to view up-to-the-minute case progress… not just a daily log.