The speed, reliability and accuracy of your service are essential in order to attract and retain clients. Let Proclaim Medico Legal Case Management Software deal with your time-consuming administration and document production, allowing you to providing the highest quality bespoke service to your clients.
A powerful database contains your entire library of contacts. In addition, data regarding doctors’ average costs, appointment waiting times, availability, etc can be stored for valuable management information.
Guidance is provided at key stages of your cases. For example, Proclaim Medico Legal Case Management Software provides a ‘quality check’ to ensure all medical reports received contain the necessary data. The system then tracks the progress of all records and notes received/required to provide a complete onscreen case summary.
Proclaim’s in-built ‘Expert selector’ can suggest a medical expert for you – based on their exact location, fee scales, reputation and specialisms – saving potentially hours of manual analysis.
Going further, Proclaim enables you to fix specific appointment dates ‘per expert’ and make automatic patient bookings. This streamlines the appointment process, and increases the speed with which reports can be obtained.
Fast and effortless document and form production means that at the start of a case, it’s possible to generate all relevant documentation automatically at the touch of a button. Document Management facilities enable you to scan all incoming correspondence to be linked with the relevant file, providing complete onscreen case histories and avoiding the need to keep space-consuming paper-based archives.
New or amended case information received electronically from business partners, be it 1 case or 10,000, can be automatically imported – in the right format and attached to the right cases – at the click of a button.
Proclaim’s in-built ‘workflow’ can be tailored to ensure that cases are dealt with consistently and in keeping with your firm’s standards, automating time-sapping administration.
A range of standard reports is included, with the option to define your own, based upon any items of historical data within the database. For example, you could run a report on all GPs within a certain geographical area, listed by their actual appointment waiting list times, average cost per report, etc.
Reports can even be scheduled to automatically run and distribute to appropriate parties (internal or external) with no manual intervention required!
All transactions (purchases, income, etc) are logged to provide you with an at-a-glance view of cashflow and profitability. Proclaim manages invoice production and payment records, and can integrate seamlessly with third-party accounts software (e.g. Sage) for advanced manipulation of data.
Proclaim Medico Legal Case Management Software can automatically publish matter data to a secure web site – enabling your firm to make information available to clients around the clock, without picking up the phone, or putting pen to paper.
In addition, SMS text messaging enables you to contact patients quickly and inexpensively, direct to their mobile phones. Issuing this method of contact can drastically reduce the number of ‘dna’ (‘did not attend’) events!