Proclaim’s Crime Case Management Software provides a solution to the administrative hurdles inherent in Criminal work, enabling you to handle caseloads efficiently and profitably. Catering for Investigative and Proceedings for Criminal LSC casework, Proclaim’s standard case file structure can be easily modified to suit your way of working.
Proclaim’s powerful database stores all your contacts for each claim and records all correspondence, be it phone calls, letters, faxes or e-mails. Incoming mail, faxes and even photographic evidence can be scanned into Proclaim and logged against the relevant contact to provide a complete onscreen case summary.
Task lists enable you to post reminder memos on individual cases – Proclaim will list all tasks for today, tomorrow… up to any point in the future, sorted by fee earner if required.
Fast and effortless document and form production means that it’s possible to generate all relevant documentation automatically at the touch of a button. Built-in intelligence ensures that your documents look personalised, not mass-produced.
Proclaim caters for multiple cost types – all documentation, phone calls and preparation work processed is automatically time costed at the correct rate. The system calculates the Proceedings costs to assist the final file review in ensuring all activities have been logged to the case. Proclaim also caters for batch time posting, giving you the ability to post notes of, for example, a court attendance, travelling, waiting, etc – at the touch of a button and at the correct rates.
A user-definable reporting facility can be tailored for each use, department or activity. Standard reports are provided with Proclaim e.g. cases opened between dates or allocated to a particular fee earner, cases with no activity since a certain date, time recording work in progress, etc. The reporting system enables any information held within the system to be configured into a report – to be exported into Microsoft Excel if required for advanced manipulation.
Proclaim can automatically publish selected data to a secure web site – enabling your practice to make information available to clients around the clock, without picking up the phone, or putting pen to paper.
SMS (text) messaging direct to clients’ mobile phones is available from the Proclaim desktop at the click of a button, keeping them up to date with developments and reminding them of important appointments, e.g. court dates.
A full diary facility is provided, with automated reminders to ensure important events are not overlooked. The diary system provides a powerful tool that can be set up to allow certain activities to be diarised in someone else’s diary e.g. secretary to chase for a reply to a fee earner’s letter, etc. All actions are logged to create an accurate audit trail.