Proclaim Case Management Software

"Proclaim is fundamental to our success in focusing on customer needs."

Andrew Cummings, Pudsey Legal Services

Market-Leading Case Management Software

Eclipse is the UK’s leading Case Management Software provider.   Our Proclaim system is in use by over 20,000 professionals in a vast range of sectors, including:

  • Legal
  • Alternative Business Structures
  • Commercial
  • Charitable
  • Medical
  • Government

Proclaim Case Management Software is available in a range of sector-specific types.   Please choose a link from the left for more information.

Core Proclaim elements include:

Data Storage

A powerful central database storing each and every piece of information relevant to your cases and files.

Document Production

Fast and effortless document production is available via a single mouse click.   Documents can be generated singly or in thousands, and can also be ‘bundled’ into paginated single packs.

Document Management

Proclaim provides a fully searchable, central document library and knowledge / precedent store.   Incoming items can be scanned and stored digitally within the relevant case(s) / file(s).

CRM and Business Development

CRM should lie at the heart of what you do – it should not be a mysterious, arm’s-length function.   Proclaim contains the tools you need to build CRM into your everyday processes, managing the   “prospect to client” journey and beyond.   Proclaim also enables you to integrate Twitter, LinkedIn, Facebook and YouTube pages to track client and prospect social media activity.

Task Management

A full diary facility is linked with all case activities, with automated reminders to ensure important events are not overlooked.

Costs Budgeting and Management

Seamlessly integrated, providing:

  • Ongoing alerts and colour-coding for each element of the budget
  • A quick-view screen presenting all relevant costs information ‘at-a-glance’ for fee earners and management
  • Reporting and analysis across all budget categories on an individual case or global basis

Workflow

Proclaim’s in-built ‘workflow’ can be tailored to ensure that cases and files are dealt with consistently and in keeping with your firm’s standards.   Any amount of automation can be built in, enabling you to concentrate on value-added activities rather than administration.

Unlimited Flexibility

Almost every element of our case management software Proclaim can be tailored by you, to fit in 100% with your preferred way of working.   Screens, fields, documents, reports, workflow steps, queries… all can be tailored or created from scratch to ensure that Proclaim works around your every need.

Integration

Utilising industry-standard methodologies such as xml and Web Services, Proclaim boasts unrivalled integration capabilities.   Eclipse’s ‘Open Systems’ ethos means that we can integrate Proclaim with a huge range of complementary third-party applications.

Time Recording

For industries where time management is vital, Proclaim can automatically record time against every action (incoming and outgoing) taken.

Reporting

A user-definable reporting suite allows in-depth interrogation of any element of data contained within Proclaim.   Reports can even be scheduled to auto-run at set times / dates and be distributed to pre-defined contacts , all with no manual intervention required.

Text Messaging

Integrated SMS text messaging is available at the click of a button, and can be incorporated into workflow to automatically send messages at key file stages.

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Our clients' favourite features

We asked our clients what they liked - this is what they told us!

Growing with you

Whether you are a boutique operation of 2 people, or a household name of 2,000, Proclaim scales with you.

Share and integrate

Need to share data with other businesses, or collaborate with stakeholders? No problem.

Client service

Proclaim enables you to create personalised and automated client communications - easily and with no fuss.

Time Costing

All documentation, telephone calls and preparation work processed is automatically time-costed at the selected rate.