Market-Leading Case Management Software
Eclipse is the UK’s leading Case Management Software provider. Our Proclaim system is in use by over 18,000 professionals in a vast range of sectors, including:
- Alternative Business Structures
Proclaim Case Management Software is available in a range of sector-specific types. Please choose a link from the left for more information.
Core Proclaim elements include:
A powerful central database storing each and every piece of information relevant to your cases and files.
Fast and effortless document production is available via a single mouse click. Documents can be generated singly or in thousands, and can also be ‘bundled’ into paginated single packs.
Proclaim provides a fully searchable, central document library and knowledge / precedent store. Incoming items can be scanned and stored digitally within the relevant case(s) / file(s).
CRM and Business Development
CRM should lie at the heart of what you do – it should not be a mysterious, arm’s-length function. Proclaim contains the tools you need to build CRM into your everyday processes, managing the “prospect to client” journey and beyond. Proclaim also enables you to integrate Twitter, LinkedIn, Facebook and YouTube pages to track client and prospect social media activity.
A full diary facility is linked with all case activities, with automated reminders to ensure important events are not overlooked.
Proclaim’s in-built ‘workflow’ can be tailored to ensure that cases and files are dealt with consistently and in keeping with your firm’s standards. Any amount of automation can be built in, enabling you to concentrate on value-added activities rather than administration.
Almost every element of our case management software Proclaim can be tailored by you, to fit in 100% with your preferred way of working. Screens, fields, documents, reports, workflow steps, queries… all can be tailored or created from scratch to ensure that Proclaim works around your every need.
Utilising industry-standard methodologies such as xml and Web Services, Proclaim boasts unrivalled integration capabilities. Eclipse’s ‘Open Systems’ ethos means that we can integrate Proclaim with a huge range of complementary third-party applications.
For industries where time management is vital, Proclaim can automatically record time against every action (incoming and outgoing) taken.
A user-definable reporting suite allows in-depth interrogation of any element of data contained within Proclaim. Reports can even be scheduled to auto-run at set times / dates and be distributed to pre-defined contacts , all with no manual intervention required.
Integrated SMS text messaging is available at the click of a button, and can be incorporated into workflow to automatically send messages at key file stages.