New CCBC submission process: Eclipse claims a first

Leading case management software provider, Eclipse Legal Systems, has announced a first in enabling its clients to utilise a more efficient debt recovery claim process.

The Northampton County Court Bulk Centre (CCBC) enables organisations managing debt recovery claims to submit high volume cases for issuing and judgments. The service allows the ‘fast-tracking’ of generally undefended claims, reducing the administrative burden of processing them individually.

The CCBC has long since operated with an upload system limited by modem technology and floppy disks, but has recently updated its systems to accept CCBC claim submission via email. Eclipse has developed an upload solution for users of its Proclaim Debt Recovery Case Management system, utilising workflow to automate the process to the highest degree possible.

Walsall-based commercial debt recovery solicitors, Lane & Co, has worked in tandem with Eclipse in developing the Proclaim upload system, and was the very first organisation to successfully submit CCBC claims via the new email channel.

John Pitt, head of Lane & Co’s commercial collections department, comments:

“The new email submission technology means that we can upload volume claims much quicker than using the alternative process of modem link or floppy disk. We can utilise Proclaim’s workflow system to simplify and accelerate claim production, and to request a ‘successful’ notification receipt from Northampton. This further streamlines the way in which we manage our high-volume cases, and ensures a higher level of accuracy, greater access to ongoing management information, and an effective vehicle for issuing our clients’ claims.”