Debt Recovery Case Management Software

Proclaim® Debt recovery Case Management is a comprehensive County and High Court debt recovery system, ensuring efficient operation, fast turnaround and an improved bottom line. Proclaim® manages production of Claim forms and covers Statutory Demands, Bankruptcy and Winding Up Proceedings.

"When you decide to change your software provider, you have to ensure that your chosen supplier is able to deliver and adjust to your needs. Eclipse spent time with us to ensure that the system we received was exactly what we wanted.”

Stephen Bailey, Debt Recovery Manager, Carrick Read Insolvency (Leeds)

Controlled 

Proclaim® operates both defended and undefended matters – automating undefended matters until user input is required to take the next action. If the matter is defended, then the system allows you to write individual letters and documents, which can automatically pull in information from the file to avoid any re-keying of information.

Workflow 

Proclaim®’s in-built ‘workflow’ can be edited to ensure that cases are dealt with consistently and in keeping with your practice’s standards. Standard workflows are provided, customisable to your requirements, e.g. you can specify a different collection procedure for a specific client, including different particulars of claim and letters. The workflows enable you to produce documents with the minimum of effort – built-in intelligence ensures that your letters look personalised, not mass-produced.

Data Storage  

A powerful database holds records of the case history and relevant financial transactions as a debt is processed. Fast searching enables files and data to be traced with the minimum of effort.
 
Auto File Import 

Automatic file import means that clients with many hundreds of bad debts can deliver information to you in an electronic form, to be integrated into the Proclaim® Debt Recovery system at the click of a button. Hours (and potentially days) of laborious data entry are immediately saved.

By automatically opening and loading files with names, addresses and invoice details, debts pre-action work can be completed on the same day instructions are received and can often be taken to Default Judgement with minimal effort and expense.

Time Recording & Billing  

Automatic time recording ensures accurate billing as you progress through cases. There is the facility to bill clients dependent upon their individual requirements, e.g. hourly, by debt recovery ‘stage’ reached, etc…

Calculations 

Proclaim® enables the calculation of debts based upon current interest base rates (amendable, should the need arise), with a full breakdown of each debt’s interest calculations available to import into client letters if desired.
 
Reports 

A user-definable reporting facility can be tailored for each user, department or activity. Standard reports – all amendable – are provided with Proclaim®, e.g. facilities to report on the caseload of fee-earners and departments, the source of referrals, the current status of all debts for a particular client, cash flow for a client based on recovery rates over the past x months, etc.

Task Lists  

Task lists enable you to post reminder memos on individual cases – Proclaim® will list all tasks for today, tomorrow… up to any point in the future, sorted by fee earner if required. The lists automatically update depending upon actions taken that day, client information received, etc.