Crime Case Management Software

Proclaim® provides a solution to the administrative hurdles inherent in Criminal work, enabling you to handle caseloads efficiently and profitably. Catering for both Investigative and Proceedings for Criminal LSC casework, Proclaim®’s standard case file structure can be easily modified to suit your way of working.

"Through Eclipse, we have both a very effective case management system and a way of billing cases easily and without problems. We wanted a system to suit our way of working, not a system that forces us to work in a particular way. Eclipse worked with us to tailor Proclaim® to our particular requirements."

Brian Jackson (Partner), The Paul Rooney Partnership

At-a-glance

	Automatic generation of UFN
	Automatic production of Claim Cost Summary Sheet CDS11
	Automatic production of Monthly CDS6 Report, and full integration with LSC online case upload service
	Automatic production of Police Station Standby Log CDS9
	View all live matters for a Client
	Calculation of Standard Fees
	Billed Costs figures
	All LSC Forms provided
	Police Station Standby and Court Duty Solicitor Databases
	WIP figures – totals and breakdowns

Data Storage

Proclaim®’s powerful database stores all your contacts for each claim and records all correspondence, be it phone calls, letters, faxes or e-mails. Incoming mail, faxes and even photographic evidence can be scanned into Proclaim® and logged against the relevant contact to provide a complete onscreen case summary.

Document Creation & Management

Fast and effortless document and form production means that it’s possible to generate all relevant documentation automatically at the touch of a button. Built-in intelligence ensures that your documents look personalised, not mass-produced.

Costing

Proclaim® caters for multiple cost types – all documentation, phone calls and preparation work processed is automatically time costed at the correct rate. The system calculates the Proceedings costs to assist the final file review in ensuring all activities have been logged to the case . Proclaim® also caters for batch time posting, giving you the ability to post notes of, for example, a court attendance, travelling, waiting, etc – at the touch of a button and at the correct rates.

In-depth Reporting

A user-definable reporting facility can be tailored for each use, department or activity. Standard reports are provided with Proclaim® e.g. cases opened between dates or allocated to a particular fee earner, cases with no activity since a certain date, time recording work in progress, etc. The reporting system enables any information held within the system to be configured into a report – to be exported into Microsoft Excel if required for advanced manipulation.

Text Messaging

SMS (text) messaging direct to clients’ mobile phones is available from the Proclaim® desktop at the click of a button, keeping them up to date with developments and reminding them of important appointments, e.g. court dates.

Diary

A full diary facility is linked with all case activities, with automated reminders to ensure important events are not overlooked. The diary system provides a powerful tool that can be set up to allow certain activities to be diarised in someone else’s diary e.g. secretary to chase for a reply to a fee earner’s letter, etc. All actions are logged to create an accurate audit trail.